Featured case study

A vintage brown and gray typewriterAI · LegalA Litify Expert That Cites Its SourcesRead the case study
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Featured case study

A screen showing charts and performance metricsData · HealthcareLive Risk KPIs, Embedded Where Clients Already WorkRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert

Featured case study

A modern stone building with an evergreen tree out frontGovernment & Nonprofits · Web & DigitalA Member Website a Union Can Rely OnRead the case study
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Staff Augmentation

Experienced developers and admins who work inside your team, your tools, and your process.

Featured case study

A pink brain outline beside a maze shaped like the other half of a brainCustom Development · HealthcareAn Embedded Engineering Team, Six Years and CountingRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
AppExchange Products

Apps BRIO built for Litify and Salesforce, installed and supported by the team that made them.

Featured case study

A tall glass building facade with rows of windowsLegal · LitifyAutomated Client Communication Inside LitifyRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
Legal

Litify and legal technology from a team that includes former lawyers and paralegals.

How we help

Common challenges we solve

  • Case data scattered across legacy systems
  • Manual records requests, notes, and court emails
  • Reporting that leadership can trust
Healthcare

Secure platforms and analytics for care providers, benefits firms, and health advocates.

How we help

Common challenges we solve

  • Sensitive data that needs careful protection
  • Enrollment and review deadlines that never move
  • Clients asking for clear, current metrics
Finance & Insurance

Enrollment, claims, and internal tools built on data you can audit.

How we help

Common challenges we solve

  • Internal roadmaps bigger than the team
  • Claims and pricing work stuck in spreadsheets
  • Strict review and release standards
Construction & Utilities

Portals, field data, and reporting for contractors, utilities, and job-site services.

How we help

Common challenges we solve

  • Customers who want self-service requests and reports
  • Field data that is hard to act on
  • Operations running on aging systems
Government & Nonprofits

Mission-driven systems built to serve people well and protect sensitive information.

How we help

Common challenges we solve

  • Several systems for one organization
  • Sensitive records with need-to-know access
  • Small teams managing large websites
Media & Retail

Commerce and back-office systems for businesses with one-of-a-kind products.

How we help

Common challenges we solve

  • Inventory that must stay in sync online and in store
  • Catalogs and publishing done by hand
  • Stores that need steady updates
Technology & Startup

Scalable platforms and integrations for teams that move fast.

How we help

Common challenges we solve

  • Choosing a stack you will not outgrow
  • Shipping fast without piling up debt
  • Adding senior talent without long hiring cycles

Let’s build it

Building something new?Tell us where you’re headed. We’ll help you choose a platform you won’t outgrow.Start the conversation
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Home / Services / Salesforce Consulting

Salesforce Consulting

Salesforce consulting built around your business.

BRIO implements, customizes, integrates, and supports Salesforce for organizations that have outgrown spreadsheets and off-the-shelf setups, so Salesforce works the way your team does.

A team discussing ideas in front of a glass wall covered in notes
420+

Salesforce & Litify projects completed

20+

Years building business technology

Your hours

Consultants and developers in U.S. time zones

One team

From discovery through ongoing support

Why Salesforce, done right

Salesforce that fits the way you work

Salesforce isn’t just for sales anymore. Configured well, it can run client intake, project and case management, onboarding, reporting, and the processes in between. Configured poorly, it becomes one more system your team works around.

BRIO starts with how your business actually operates, then designs, builds, and supports a Salesforce org around it. We integrate Salesforce with the tools you already use, automate repetitive work, simplify reporting, and tighten security, with the same specialists supporting you from discovery through launch and beyond.

We help teams

Our process

How we deliver Salesforce projects

Step 1 of 5

01 · What happens

Discover

We map your processes, users, and goals before anything is built.

Your role

Walk us through your processes and goals

You get

A clear picture of how work gets done

Salesforce sandbox types explained →

02 · What happens

Map your data

We plan what moves, what gets cleaned up, and where it lives.

Your role

Decide what data moves and what gets cleaned up

You get

An approved data plan

Salesforce sandbox types explained →

03 · What happens

Build & iterate

We configure and develop in short cycles you review along the way.

Your role

Review and test each cycle

You get

A configured, tested org

Salesforce sandbox types explained →

04 · What happens

Launch & train

We plan go-live and train your team to use the new org.

Your role

Complete training and confirm go-live

You get

A launched org and a trained team

Salesforce sandbox types explained →

05 · What happens

Support & improve

We stay on to tune, maintain, and grow your org over time.

Your role

Share new requests as your business grows

You get

An org that keeps improving

Salesforce sandbox types explained →

Related work

Salesforce case studies

A screen showing charts and performance metrics
Data · Healthcare · Salesforce · Tableau

Live Risk KPIs, Embedded Where Clients Already Work

A healthcare risk management firm wanted its clients to see incident trends without another login. BRIO designed custom risk KPIs and Tableau

Read more →

A white brain model with a cursor and the letters ai on a yellow grid
AI · Salesforce

Estimates You Can Trace Back to the Code

A ticket lifecycle where AI reads the client's actual repository before it writes a technical spec or an estimate, and refuses to

Read more →

Colorful sticky notes pinned to a board
Finance & Insurance · Healthcare · Salesforce

From Spreadsheets to Salesforce for Specialty Drug Cost Containment

An employee benefits services firm managed high-cost specialty drug cases in spreadsheets. BRIO built a secure Salesforce platform that tracks every case

Read more →

Why BRIO

Why teams choose BRIO for Salesforce

We’re a technology partner, not a license reseller. Our consultants, developers, and admins work as one team, so strategy and hands-on execution come from the same people.

01

We’re business owners, too

We understand operational and financial realities, so we recommend what moves your business forward, not what adds license cost.

02

Developer-grade delivery

We bring software development discipline to every Salesforce project: iterative releases, clean architecture, and a platform you can build on.

03

Support from start to finish

From discovery and data mapping through launch, training, and upkeep, the same specialists stay with you at every step.

FAQ

Salesforce consulting questions

Don’t see your question? Ask us directly.

A Salesforce consulting partner helps you plan, set up, customize, integrate, and maintain Salesforce. At BRIO that covers everything from a first implementation to ongoing admin support, so one team is accountable for how your org works.

It depends on scope, the number of users, and how much data you’re moving, and we give you a timeline after discovery. For reference, our full Litify implementations on Salesforce, which include data migration, have typically taken 9 to 13 months from kickoff to go-live.

Yes. We migrate data from legacy CRMs, SQL databases, other Salesforce orgs, and spreadsheets, and clean, deduplicate, and validate it along the way.

No. Legal tech is a specialty, but we build Salesforce solutions for healthcare, construction and utilities, government and nonprofits, finance and insurance, and technology, media, and retail.

Yes. Admin for Hire gives you experienced Salesforce administrators for a few hours a month or as a dedicated resource.

Get started

Let’s talk about your Salesforce org

Tell us what’s working, what isn’t, and where you want to go. We’ll follow up to set up a short discovery call.

What happens next

1

We review your note and follow up

2

A discovery call with a BRIO consultant

3

Clear recommendations and next steps

We only use your information to respond to you.