Featured case study

A vintage brown and gray typewriterAI · LegalA Litify Expert That Cites Its SourcesRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert

Featured case study

A screen showing charts and performance metricsData · HealthcareLive Risk KPIs, Embedded Where Clients Already WorkRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert

Featured case study

A modern stone building with an evergreen tree out frontGovernment & Nonprofits · Web & DigitalA Member Website a Union Can Rely OnRead the case study
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Staff Augmentation

Experienced developers and admins who work inside your team, your tools, and your process.

Featured case study

A pink brain outline beside a maze shaped like the other half of a brainCustom Development · HealthcareAn Embedded Engineering Team, Six Years and CountingRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
AppExchange Products

Apps BRIO built for Litify and Salesforce, installed and supported by the team that made them.

Featured case study

A tall glass building facade with rows of windowsLegal · LitifyAutomated Client Communication Inside LitifyRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
Legal

Litify and legal technology from a team that includes former lawyers and paralegals.

How we help

Common challenges we solve

  • Case data scattered across legacy systems
  • Manual records requests, notes, and court emails
  • Reporting that leadership can trust
Healthcare

Secure platforms and analytics for care providers, benefits firms, and health advocates.

How we help

Common challenges we solve

  • Sensitive data that needs careful protection
  • Enrollment and review deadlines that never move
  • Clients asking for clear, current metrics
Finance & Insurance

Enrollment, claims, and internal tools built on data you can audit.

How we help

Common challenges we solve

  • Internal roadmaps bigger than the team
  • Claims and pricing work stuck in spreadsheets
  • Strict review and release standards
Construction & Utilities

Portals, field data, and reporting for contractors, utilities, and job-site services.

How we help

Common challenges we solve

  • Customers who want self-service requests and reports
  • Field data that is hard to act on
  • Operations running on aging systems
Government & Nonprofits

Mission-driven systems built to serve people well and protect sensitive information.

How we help

Common challenges we solve

  • Several systems for one organization
  • Sensitive records with need-to-know access
  • Small teams managing large websites
Media & Retail

Commerce and back-office systems for businesses with one-of-a-kind products.

How we help

Common challenges we solve

  • Inventory that must stay in sync online and in store
  • Catalogs and publishing done by hand
  • Stores that need steady updates
Technology & Startup

Scalable platforms and integrations for teams that move fast.

How we help

Common challenges we solve

  • Choosing a stack you will not outgrow
  • Shipping fast without piling up debt
  • Adding senior talent without long hiring cycles

Let’s build it

Building something new?Tell us where you’re headed. We’ll help you choose a platform you won’t outgrow.Start the conversation
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Home / About Us

About BRIO

Built for complexity, designed for success.

We’re a technology consulting and solutions partner specializing in Salesforce, Litify, and custom software development. For more than 20 years, we’ve helped organizations streamline operations, integrate systems, and unlock growth through smart technology adoption.

Aerial view of the Philadelphia skyline
20+

Years building business technology

280+

Clients served

420+

Salesforce & Litify projects completed

95+

Data migrations delivered

Partners & recognition

SOC 2
compliant
Independently audited
Salesforce
Partner
Salesforce and Litify
Microsoft
Partner
Microsoft and Azure
Claude
Partner
Anthropic's Claude
Philadelphia
100
Seven-time honoree
Inc.
5000
Fastest-growing companies

Who we are

Deep legal expertise, broad industry experience

With deep expertise in the legal industry and broad experience across healthcare, government, construction, finance, and nonprofits, we deliver solutions that drive measurable impact.

Businesses and organizations rely on BRIO for software and fully customized technology solutions. We simplify tedious tasks or eliminate them completely, and give you the power to use data to make better-informed decisions.

“Our communication style ensures that even the most complex technical challenges are easy to understand. Along with making your job more efficient, we’re here to empower you and teach you how to get even more out of our technology solutions.”

Adam Cohan, CEO and Founding Partner
Adam Cohan

CEO, Founding Partner

A note from the founders

From N3RD Street to full-scale business systems

BRIO’s founding partners

BRIO started humbly on N3RD Street in Philadelphia (before it even had that name), founded with a passion for web design and development. As our curiosity about business grew, we expanded into custom software development, building ERP systems and web portals that seamlessly connected with back-end business processes.

From those beginnings, we moved into designing large, complex, ground-up systems for business and data management. Our early focus on data, gathering as much information as possible up front, has always guided our approach and ensures the solutions we build truly meet our clients’ needs.

Our deep technical expertise naturally led us to Salesforce, where we treat CRM projects like custom software development. For service-based companies, we extend Salesforce far beyond sales and contact management, delivering solutions that function as full-scale ERP systems.

Today that same approach shapes our AI work. As a Claude Partner, we build AI on Anthropic’s Claude that works inside the systems our clients already run, from Salesforce and Litify to the data platforms behind them.

BRIO’s strength comes from our people. Our teams are made up of highly skilled professionals, including former lawyers, law firm staff, business owners, and technologists, who bring real-world experience to every project. We collaborate closely with our clients, and we value the relationships we build as much as the work we deliver.

At BRIO, it’s never just about software. It’s about combining technology, expertise, and partnership to drive meaningful business results.

Our leadership

The people leading BRIO

Adam Cohan

Adam Cohan

CEO, Founding Partner

Adam co-founded BRIO in 2004 and has led it as CEO ever since. He’s also a founding member of Legal Ops, a cloud technology company for the legal industry.

LinkedIn
David Rose

David Rose

President, Founding Partner

David co-founded BRIO in 2004 and leads strategic business development as President. He brings two decades of software and Salesforce experience, including consulting at Accenture.

LinkedIn
Larry Schmitt

Larry Schmitt

Vice President of Operations

Larry leads BRIO’s technology and delivery teams across data, web, and software projects. He joined in 2016 after leading technology solutions at Cadient, a Cognizant company.

LinkedIn
Leah Howse

Leah Howse

Vice President of Organizational Strategy

Leah has helped shape BRIO since 2012, from project management and operations to web and UX design. Today she leads the strategy, processes, and teams that help BRIO grow.

LinkedIn
Brian Nolan

Brian Nolan

Head of Software Development

Brian leads BRIO’s software development team, architecting the full-stack systems our clients run on. He came to BRIO after senior engineering roles at Susquehanna International Group and Lockheed Martin, and has taught computer science at Millersville University.

LinkedIn
Sean Barrett

Sean Barrett

Head of Consulting

Sean leads BRIO’s legal consulting work, designing custom software and Salesforce solutions for law firms. A former attorney and law firm partner, he joined BRIO in 2020 and brings a practitioner’s view to every project.

LinkedIn

Our values

What drives every interaction

01

We get stuff done, with purpose

We show up to make sure our work achieves meaningful outcomes for our team, our clients, and the people they serve.

02

We know all the details matter

We dig deep to understand your business and technology before recommending the solution with the biggest impact.

03

We’re fearless, not reckless

We take calculated risks based on thoughtful consideration and informed experience.

04

We whistle while we work

We’re serious about our work, and a little laughter goes a long way toward open, honest relationships.

05

No training is necessary

We make tedious things intuitive or eliminate them, and build solutions people actually want to use.

06

We don’t blame; we fix

When problems come up, we don’t point fingers. We find a solution together and make sure it works.

Case studies

Recent work

A vintage brown and gray typewriter
AI · Legal · Litify

A Litify Expert That Cites Its Sources

Plenty of people talk about retrieval-augmented generation. BRIO built and runs it: a Litify knowledge expert that answers product questions only from

Read more →

A screen showing charts and performance metrics
Data · Healthcare · Salesforce · Tableau

Live Risk KPIs, Embedded Where Clients Already Work

A healthcare risk management firm wanted its clients to see incident trends without another login. BRIO designed custom risk KPIs and Tableau

Read more →

A white brain model with a cursor and the letters ai on a yellow grid
AI · Salesforce

Estimates You Can Trace Back to the Code

A ticket lifecycle where AI reads the client's actual repository before it writes a technical spec or an estimate, and refuses to

Read more →

Why BRIO

Our approach to your toughest technology challenges

Strategy, skill, and partnership, on every project.

01

A custom-development approach to CRM

Many firms treat Salesforce and CRM implementations as standard installs. We approach them like full custom software projects, so solutions are tailored to your business and integrate deeply with the systems and workflows you already use.

02

Data-driven from the start

From day one, we gather and analyze detailed information about your business to inform every project. That means smarter decisions, better implementations, and measurable results.

03

Broad, real-world expertise

Our team isn’t just technologists. It includes former lawyers, law firm staff, and business owners, so we understand your challenges on a level many firms can’t.

04

A collaborative, yes-we-can mindset

We thrive on solving challenging problems. We bring a can-do, solution-oriented mindset to every project, so you feel supported and confident even in complex implementations.

05

Relationships first

Beyond the technology, we prioritize strong relationships with our clients and our own team, building trust, continuity, and long-term partnerships rather than transactional engagements.

Get started

Let’s work together

Tell us what you’re working on. We’ll follow up to set up a conversation.

What happens next

1

We review your note and follow up

2

A discovery call with a BRIO consultant

3

Clear recommendations and next steps

We only use your information to respond to you.