Digital Portals
Membership and customer portals built into your website.
We build portals that let members and customers log in, interact with their data and your services, and handle routine tasks online, like appointment scheduling, renewals, and document access.
Communities and member access
Automate routine tasks
Logins and access control
Connected to your data
Portal services
Turn your website into a place people log in
Membership organizations, associations, and service businesses often run renewals, scheduling, and member communication by hand.
We build digital portals into your website so members and customers can log in, update their information, access content and documents, and complete routine tasks on their own, like the membership website we built for the local chapter of an international union.
This is a fit if
- Members renew or register by email or paper
- Customers call to schedule or check status
- Member-only content needs a secure home
- Your community needs a place to connect
- Staff spend hours on routine requests
Core capabilities
Digital portal capabilities
Membership Sites
Member registration, renewals, and member-only content.
Customer Accounts
Logins where customers manage their own information.
Scheduling & Booking
Automated appointment scheduling and requests.
Documents & Content
Secure access to documents, resources, and news.
Communities
Spaces for members to share and gather information.
Integrations
Connect your portal to your CRM, payments, and data.
Our process
How we build digital portals
Here’s what happens at each step, what we’ll ask of you, and what you’ll have when it’s done.
Discover
We learn who logs in and what they need.
Design
We design the member or customer experience.
Develop
We build the portal and integrations.
Deploy
We launch and help users get started.
Repeat
We add features as your community grows.
Case studies
Web and portal work
Digital portals are built into your website, often for members or customers. Custom portals are standalone applications for more complex workflows. We’ll recommend the right fit.
Yes. We can integrate payments into membership and customer portals.
Yes. We connect portals to your CRM and other systems so member data stays in sync.
Get started
Let’s plan your portal
Tell us who will log in and what they need to do. We’ll follow up to set up a discovery call.
What happens next
We review your note and follow up
A discovery call with a BRIO consultant
Clear recommendations and next steps
We only use your information to respond to you.