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A vintage brown and gray typewriterAI · LegalA Litify Expert That Cites Its SourcesRead the case study
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Featured case study

A screen showing charts and performance metricsData · HealthcareLive Risk KPIs, Embedded Where Clients Already WorkRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert

Featured case study

A modern stone building with an evergreen tree out frontGovernment & Nonprofits · Web & DigitalA Member Website a Union Can Rely OnRead the case study
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Staff Augmentation

Experienced developers and admins who work inside your team, your tools, and your process.

Featured case study

A pink brain outline beside a maze shaped like the other half of a brainCustom Development · HealthcareAn Embedded Engineering Team, Six Years and CountingRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
AppExchange Products

Apps BRIO built for Litify and Salesforce, installed and supported by the team that made them.

Featured case study

A tall glass building facade with rows of windowsLegal · LitifyAutomated Client Communication Inside LitifyRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
Legal

Litify and legal technology from a team that includes former lawyers and paralegals.

How we help

Common challenges we solve

  • Case data scattered across legacy systems
  • Manual records requests, notes, and court emails
  • Reporting that leadership can trust
Healthcare

Secure platforms and analytics for care providers, benefits firms, and health advocates.

How we help

Common challenges we solve

  • Sensitive data that needs careful protection
  • Enrollment and review deadlines that never move
  • Clients asking for clear, current metrics
Finance & Insurance

Enrollment, claims, and internal tools built on data you can audit.

How we help

Common challenges we solve

  • Internal roadmaps bigger than the team
  • Claims and pricing work stuck in spreadsheets
  • Strict review and release standards
Construction & Utilities

Portals, field data, and reporting for contractors, utilities, and job-site services.

How we help

Common challenges we solve

  • Customers who want self-service requests and reports
  • Field data that is hard to act on
  • Operations running on aging systems
Government & Nonprofits

Mission-driven systems built to serve people well and protect sensitive information.

How we help

Common challenges we solve

  • Several systems for one organization
  • Sensitive records with need-to-know access
  • Small teams managing large websites
Media & Retail

Commerce and back-office systems for businesses with one-of-a-kind products.

How we help

Common challenges we solve

  • Inventory that must stay in sync online and in store
  • Catalogs and publishing done by hand
  • Stores that need steady updates
Technology & Startup

Scalable platforms and integrations for teams that move fast.

How we help

Common challenges we solve

  • Choosing a stack you will not outgrow
  • Shipping fast without piling up debt
  • Adding senior talent without long hiring cycles

Let’s build it

Building something new?Tell us where you’re headed. We’ll help you choose a platform you won’t outgrow.Start the conversation
All industries Browse case studies by industryNot listed? Our process works across sectors.
Home / Services / Staff Augmentation / Dedicated Admins

Dedicated Salesforce Admins

Dedicated Salesforce and Litify admins for your team.

Get an experienced administrator who knows your org, with a set block of hours each month, weekly priority planning, and BRIO developers behind them when requests grow.

Since 2017

Providing dedicated admins

Weekly

Priority planning

Salesforce & Litify

Platform expertise

Backed

by BRIO developers

Dedicated admin services

An admin who knows your org

A shared help desk can close tickets, but it can’t learn your business. A dedicated admin can.

Your BRIO admin meets with your team at least once a week to set priorities, works through requests as they come in, and brings in other BRIO specialists when work goes beyond administration, with larger work scoped in its own work order.

This is a fit if

Core capabilities

Dedicated admin services

01

User & Security Management

Users, profiles, and permissions kept aligned with your org chart.

02

Configuration

Fields, layouts, automation, and record types updated as your business changes.

03

Reports & Dashboards

New reports and dashboards on request.

04

Data Quality

Cleanup and deduplication that keep your data trustworthy.

05

Release Adoption

Help adopting the new features that benefit your team.

06

Training & Support

Training and user support that boost adoption.

How it works

How dedicated admins work

Here’s what happens at each step, what we’ll ask of you, and what you’ll have when it’s done.

Kickoff
Weekly planning
Delivery
Bigger requests
Ongoing care
Guide: Working with BRIO
01

Kickoff

Step 01

We review your org, users, and priorities.

Your role Share your prioritiesYou get An org review and plan
02

Weekly planning

Step 02

We meet at least weekly to set priorities.

Your role Join weekly planningYou get Clear, agreed priorities
03

Delivery

Step 03

Your admin completes and confirms each change.

Your role Confirm each changeYou get Changes done and verified
04

Bigger requests

Step 04

Larger work is scoped with BRIO developers.

Your role Approve the scopeYou get A plan for larger work
05

Ongoing care

Step 05

Your admin keeps your org current.

Your role Tell us what’s changingYou get An org that stays current

Case studies

Dedicated resource and Salesforce work

A screen showing charts and performance metrics
Data · Healthcare · Salesforce · Tableau

Live Risk KPIs, Embedded Where Clients Already Work

A healthcare risk management firm wanted its clients to see incident trends without another login. BRIO designed custom risk KPIs and Tableau

Read more →

A white brain model with a cursor and the letters ai on a yellow grid
AI · Salesforce

Estimates You Can Trace Back to the Code

A ticket lifecycle where AI reads the client's actual repository before it writes a technical spec or an estimate, and refuses to

Read more →

Colorful sticky notes pinned to a board
Finance & Insurance · Healthcare · Salesforce

From Spreadsheets to Salesforce for Specialty Drug Cost Containment

An employee benefits services firm managed high-cost specialty drug cases in spreadsheets. BRIO built a secure Salesforce platform that tracks every case

Read more →

FAQ

Dedicated admin questions

Don’t see your question? Ask us directly.

They’re closely related. A dedicated admin is assigned to your org for a set block of hours each month, the same model as our Salesforce Admin for Hire service.

Yes. Our admins support both Salesforce and Litify, with legal tech specialists on staff.

Your admin brings in BRIO developers, and larger work is scoped in its own work order.

Get started

Let’s find your admin

Tell us about your org and your team. We’ll follow up to recommend the right level of support.

What happens next

1

We review your note and follow up

2

A discovery call with a BRIO consultant

3

Clear recommendations and next steps

We only use your information to respond to you.