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A vintage brown and gray typewriterAI · LegalA Litify Expert That Cites Its SourcesRead the case study
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Featured case study

A screen showing charts and performance metricsData · HealthcareLive Risk KPIs, Embedded Where Clients Already WorkRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert

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A modern stone building with an evergreen tree out frontGovernment & Nonprofits · Web & DigitalA Member Website a Union Can Rely OnRead the case study
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Staff Augmentation

Experienced developers and admins who work inside your team, your tools, and your process.

Featured case study

A pink brain outline beside a maze shaped like the other half of a brainCustom Development · HealthcareAn Embedded Engineering Team, Six Years and CountingRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
AppExchange Products

Apps BRIO built for Litify and Salesforce, installed and supported by the team that made them.

Featured case study

A tall glass building facade with rows of windowsLegal · LitifyAutomated Client Communication Inside LitifyRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
Legal

Litify and legal technology from a team that includes former lawyers and paralegals.

How we help

Common challenges we solve

  • Case data scattered across legacy systems
  • Manual records requests, notes, and court emails
  • Reporting that leadership can trust
Healthcare

Secure platforms and analytics for care providers, benefits firms, and health advocates.

How we help

Common challenges we solve

  • Sensitive data that needs careful protection
  • Enrollment and review deadlines that never move
  • Clients asking for clear, current metrics
Finance & Insurance

Enrollment, claims, and internal tools built on data you can audit.

How we help

Common challenges we solve

  • Internal roadmaps bigger than the team
  • Claims and pricing work stuck in spreadsheets
  • Strict review and release standards
Construction & Utilities

Portals, field data, and reporting for contractors, utilities, and job-site services.

How we help

Common challenges we solve

  • Customers who want self-service requests and reports
  • Field data that is hard to act on
  • Operations running on aging systems
Government & Nonprofits

Mission-driven systems built to serve people well and protect sensitive information.

How we help

Common challenges we solve

  • Several systems for one organization
  • Sensitive records with need-to-know access
  • Small teams managing large websites
Media & Retail

Commerce and back-office systems for businesses with one-of-a-kind products.

How we help

Common challenges we solve

  • Inventory that must stay in sync online and in store
  • Catalogs and publishing done by hand
  • Stores that need steady updates
Technology & Startup

Scalable platforms and integrations for teams that move fast.

How we help

Common challenges we solve

  • Choosing a stack you will not outgrow
  • Shipping fast without piling up debt
  • Adding senior talent without long hiring cycles

Let’s build it

Building something new?Tell us where you’re headed. We’ll help you choose a platform you won’t outgrow.Start the conversation
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Home / AI & Data / AI for Business Efficiency

AI implementation

Put AI to work where your work already lives.

Most AI pilots stall because they never touch real systems or real data. BRIO builds AI into Salesforce, Litify, and your data platform, so the hours come back and the answers can be trusted.

20+

Years building business systems

280+

Clients served

420+

Projects delivered

SOC 2

Compliant delivery team

Partners & recognition

SOC 2Independently audited controls
Salesforce PartnerConsulting partner for Salesforce and Litify
Microsoft PartnerCustom development on Microsoft and Azure
Claude PartnerAI solutions built on Anthropic's Claude
Philadelphia 100Seven-time honoree and Hall of Fame
Inc. 5000Among America's fastest-growing private companies

The real problem

AI is not the hard part. Getting it into production is.

Your team has tried the chat tools. A few people love them. But the work that eats the week still runs by hand.

That work lives in your CRM, your case management system, and your data warehouse. AI that cannot reach those systems cannot take that work off your plate.

Where the week still goes

Where AI saves time

Four places AI gives your team hours back

01

Intake and triage

Summarize inbound requests, pull key facts into the right fields, and route the work to the right person.

02

Documents and knowledge

Draft, summarize, and answer questions from your own documents, with a citation for every answer.

03

Reporting and insight

Ask questions of governed data in plain language and get the same numbers your dashboards show.

04

Hand-offs between systems

Automate the copy-and-paste work between Salesforce, Litify, accounting, and vendor tools.

How we work

From first idea to working AI in five steps

Here’s what happens at each step, what we’ll ask of you, and what you’ll have when it’s done.

Assess
Prioritize
Prepare the data
Build and pilot
Measure and scale
Guide: Working with BRIO
01

Assess

Step 01

We map where time goes and score each idea on value, effort, and risk.

02

Prioritize

Step 02

You pick one or two use cases with a clear owner and a measurable before-and-after.

03

Prepare the data

Step 03

We fix the fields, permissions, and sources the AI depends on.

04

Build and pilot

Step 04

We ship a working version inside your systems to a small group of real users.

05

Measure and scale

Step 05

We compare against the baseline, then roll out or move to the next use case.

AI work

AI we have taken to production

A vintage brown and gray typewriter
AI · Legal · Litify

A Litify Expert That Cites Its Sources

Plenty of people talk about retrieval-augmented generation. BRIO built and runs it: a Litify knowledge expert that answers product questions only from

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A white brain model with a cursor and the letters ai on a yellow grid
AI · Salesforce

Estimates You Can Trace Back to the Code

A ticket lifecycle where AI reads the client's actual repository before it writes a technical spec or an estimate, and refuses to

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The Claude AI assistant open on a computer screen
AI

Building an AI Team That Knows How the Firm Actually Works

BRIO standardized on a single AI platform, then built a suite of role-based agents that run the firm's own delivery process rather

Read more →

Trust

Built for teams that cannot afford a wrong answer

Law firms, healthcare organizations, and financial teams trust BRIO with sensitive systems. Our AI work follows the same rules.

01

Your data stays in systems you control

We build inside your Salesforce, Litify, or cloud environment, not in a separate tool.

02

Answers cite their sources

Users can check where every answer came from in seconds.

03

Access mirrors your permissions

The AI sees only what the user asking is allowed to see.

04

SOC 2 compliant delivery team

The controls behind our work are independently audited.

05

Human review stays in the loop

Anything client-facing is reviewed by a person before it goes out.

FAQ

AI implementation questions

Don’t see your question? Ask us directly.

No. We find the few fields and sources your first use case needs and fix those.

We are a Claude Partner and build mostly on Claude, alongside Salesforce and Tableau AI features where they fit.

The assessment ends with a pilot plan and a date. Pilots are scoped to reach real users quickly.

We configure enterprise AI services that do not train on your data, and we document where data flows.

Get started

Find your first AI win

Tell us about the systems you run and the work that slows your team down. We will follow up to set up an AI Efficiency Assessment.

What happens next

1

We review your note and follow up

2

A discovery call with a BRIO consultant

3

Clear recommendations and next steps

We only use your information to respond to you.