Last updated: September 2026.
These Terms of Use govern your use of www.gobrio.com (the “Site”), operated by BRIO Solutions (“BRIO,” “we,” “us”). By using the Site, you agree to these terms. If you don’t agree, please don’t use the Site.
Using the Site
You may use the Site to learn about BRIO, read our content, and contact us. You agree not to:
- use the Site in a way that breaks any law or regulation;
- try to gain unauthorized access to the Site, its servers, or any connected system;
- interfere with the Site’s operation, including by introducing malware or sending automated traffic that overloads it;
- copy, scrape, or republish substantial parts of the Site without our written permission; or
- submit false information or impersonate anyone through our forms.
Our content
The Site’s text, graphics, logos, photos, and design belong to BRIO or our licensors and are protected by copyright and trademark law. You may view and share pages for your own informational, non-commercial use, as long as you keep any copyright notices. Any other use requires our written permission.
BRIO, bSign, and our logos are trademarks of BRIO. Salesforce, Litify, and other product names mentioned on the Site belong to their respective owners, and mentioning them does not mean they endorse BRIO.
Information, not advice
Our guides, insights, and case studies are general information to help you plan technology projects. They are not legal, financial, compliance, or other professional advice, and reading them does not create a client relationship. Results described in case studies depend on each client’s circumstances, and yours may differ.
What you send us
When you submit a form or email us, you agree that the information is accurate and that you have the right to share it. Please don’t send confidential information through the Site before we have an agreement in place. We handle personal information as described in our Privacy Policy.
Services and products
These terms cover the Site only. Consulting and development services are governed by a separate Master Services Agreement and Work Order. BRIO’s AppExchange products, including bSign and BRIO Automated Marketing, are governed by their own license and subscription terms.
Links to other sites
The Site links to websites we don’t control, such as the Salesforce AppExchange and partner sites. We aren’t responsible for their content or practices, and their own terms and privacy policies apply.
Disclaimers
We work to keep the Site accurate and available, but it is provided “as is” and “as available.” To the fullest extent the law allows, BRIO disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t promise the Site will be error-free, uninterrupted, or free of harmful components.
Limitation of liability
To the fullest extent the law allows, BRIO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or business, arising from your use of the Site or reliance on its content.
Indemnity
You agree to indemnify and hold BRIO harmless from claims arising out of your misuse of the Site or your violation of these terms.
Changes to these terms
We may update these terms from time to time. The effective date at the top of this page shows when they last changed, and continuing to use the Site after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. Any dispute relating to the Site will be brought in the state or federal courts located in Pennsylvania.
Contact us
Questions about these terms? Email [email protected] or use our contact form.