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A vintage brown and gray typewriterAI · LegalA Litify Expert That Cites Its SourcesRead the case study
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A screen showing charts and performance metricsData · HealthcareLive Risk KPIs, Embedded Where Clients Already WorkRead the case study
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A modern stone building with an evergreen tree out frontGovernment & Nonprofits · Web & DigitalA Member Website a Union Can Rely OnRead the case study
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Staff Augmentation

Experienced developers and admins who work inside your team, your tools, and your process.

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A pink brain outline beside a maze shaped like the other half of a brainCustom Development · HealthcareAn Embedded Engineering Team, Six Years and CountingRead the case study
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AppExchange Products

Apps BRIO built for Litify and Salesforce, installed and supported by the team that made them.

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A tall glass building facade with rows of windowsLegal · LitifyAutomated Client Communication Inside LitifyRead the case study
Not sure where to start?Tell us what you’re trying to solve. We’ll point you to the right team.Talk to an expert
Legal

Litify and legal technology from a team that includes former lawyers and paralegals.

How we help

Common challenges we solve

  • Case data scattered across legacy systems
  • Manual records requests, notes, and court emails
  • Reporting that leadership can trust
Healthcare

Secure platforms and analytics for care providers, benefits firms, and health advocates.

How we help

Common challenges we solve

  • Sensitive data that needs careful protection
  • Enrollment and review deadlines that never move
  • Clients asking for clear, current metrics
Finance & Insurance

Enrollment, claims, and internal tools built on data you can audit.

How we help

Common challenges we solve

  • Internal roadmaps bigger than the team
  • Claims and pricing work stuck in spreadsheets
  • Strict review and release standards
Construction & Utilities

Portals, field data, and reporting for contractors, utilities, and job-site services.

How we help

Common challenges we solve

  • Customers who want self-service requests and reports
  • Field data that is hard to act on
  • Operations running on aging systems
Government & Nonprofits

Mission-driven systems built to serve people well and protect sensitive information.

How we help

Common challenges we solve

  • Several systems for one organization
  • Sensitive records with need-to-know access
  • Small teams managing large websites
Media & Retail

Commerce and back-office systems for businesses with one-of-a-kind products.

How we help

Common challenges we solve

  • Inventory that must stay in sync online and in store
  • Catalogs and publishing done by hand
  • Stores that need steady updates
Technology & Startup

Scalable platforms and integrations for teams that move fast.

How we help

Common challenges we solve

  • Choosing a stack you will not outgrow
  • Shipping fast without piling up debt
  • Adding senior talent without long hiring cycles

Let’s build it

Building something new?Tell us where you’re headed. We’ll help you choose a platform you won’t outgrow.Start the conversation
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Home / Services / Salesforce Consulting / Integrations

Salesforce Integrations

Salesforce integrations that connect your whole business.

Your data shouldn’t live in silos. We connect Salesforce with accounting, telephony, document management, and line-of-business systems so information flows automatically.

70+

Integration projects completed

REST & SOAP

APIs, middleware, and custom connectors

Real-time

and scheduled data syncs

One team

From architecture through monitoring

Integration services

One source of truth for your team

When systems don’t talk to each other, your team becomes the integration: exporting, re-keying, and reconciling data by hand.

We connect Salesforce to the tools you already rely on, with error handling and monitoring built in, so information moves on its own and everyone works from the same data.

This is a fit if

Core capabilities

Salesforce integration capabilities

01

Accounting & Finance

Sync Salesforce with platforms like Accounting Seed and your back-office systems to eliminate duplicate entry and reconciliation headaches.

02

Telephony & Communications

Log calls, texts, and emails automatically, and bring VoIP and click-to-dial right into Salesforce.

03

Document Management

Integrate with Docrio and other document platforms so files are linked to the right records, every time.

04

Custom APIs & Middleware

REST and SOAP integrations, middleware, and custom connectors for systems that don’t work together out of the box.

05

ERP & Line-of-Business Systems

Connect Salesforce to ERP, HR, and operations platforms so every team sees the same data.

06

Data Sync & Monitoring

Scheduled and real-time syncs with error handling and monitoring, so you know your integrations are working.

Our process

How we build Salesforce integrations

Here’s what happens at each step, what we’ll ask of you, and what you’ll have when it’s done.

Discover
Architect
Build & test
Launch
Support & improve
Guide: Working with BRIO
01

Discover

Step 01

We map your systems, data flows, and pain points.

Your role List your systemsYou get A map of your data flows
02

Architect

Step 02

We choose the right approach: native APIs, connectors, or middleware.

Your role Approve the approachYou get The right integration design
03

Build & test

Step 03

We build and test with real data in a sandbox first.

Your role Test with real dataYou get A tested integration
04

Launch

Step 04

We go live with monitoring and alerts in place.

Your role Confirm go-liveYou get A live, monitored integration
05

Support & improve

Step 05

We maintain integrations as your systems evolve.

Your role Tell us about changesYou get Integrations that keep working

Related work

Salesforce integration case studies

A screen showing charts and performance metrics
Data · Healthcare · Salesforce · Tableau

Live Risk KPIs, Embedded Where Clients Already Work

A healthcare risk management firm wanted its clients to see incident trends without another login. BRIO designed custom risk KPIs and Tableau

Read more →

A white brain model with a cursor and the letters ai on a yellow grid
AI · Salesforce

Estimates You Can Trace Back to the Code

A ticket lifecycle where AI reads the client's actual repository before it writes a technical spec or an estimate, and refuses to

Read more →

Colorful sticky notes pinned to a board
Finance & Insurance · Healthcare · Salesforce

From Spreadsheets to Salesforce for Specialty Drug Cost Containment

An employee benefits services firm managed high-cost specialty drug cases in spreadsheets. BRIO built a secure Salesforce platform that tracks every case

Read more →

FAQ

Salesforce integration questions

Don’t see your question? Ask us directly.

Accounting platforms like Accounting Seed, telephony and VoIP systems, document platforms like Docrio, ERP and HR systems, and most platforms with a REST or SOAP API.

Not always. Many integrations work with native APIs or AppExchange connectors. We recommend middleware only when volume, complexity, or the number of systems calls for it.

We build in error handling, logging, and alerts, so failures are caught and resolved instead of silently losing data.

Yes. We audit existing integrations, document how they work, and fix or rebuild what’s fragile.

Get started

Let’s connect your systems

Tell us which tools your team relies on. We’ll follow up to map out how to bring them together in Salesforce.

What happens next

1

We review your note and follow up

2

A discovery call with a BRIO consultant

3

Clear recommendations and next steps

We only use your information to respond to you.